1. Who We Are
Raizes Vicentinas is a private transport and tourism company operating in Portugal (RNAAT : 1191). We are committed to protecting your personal data in compliance with the General Data Protection Regulation (GDPR) and Portuguese law.
Contact: contact@raizesvicentinas.com
2. Data We Collect
- Full name and contact details (email, phone)
- Booking information (dates, destinations, number of passengers)
- Payment information (processed securely by third-party providers)
- Browser and usage data (via cookies)
3. How We Use Your Data
- To process and manage your bookings
- To communicate about your reservation
- To send promotional offers (only with your consent)
- To improve our services and website
4. Data Retention
We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by law (typically 5 years for financial records).
5. Your Rights
Under GDPR, you have the right to: access, rectify, erase, restrict, or port your data. You may also object to processing or withdraw consent at any time by contacting us at contact@raizesvicentinas.com.
6. Cookies
We use essential cookies to ensure the website functions correctly, and analytics cookies to understand how visitors use our site. You can disable cookies in your browser settings at any time.
7. Third Parties
We do not sell your data. We may share it with trusted service providers (payment processors, booking platforms) strictly for the purpose of delivering our services.
Questions about your data?
Contact our team at contact@raizesvicentinas.com and we will respond within 30 days.