1. Who we are
Raízes Vicentinas is a private transport and tourism company operating in Portugal (RNAAT: 1191). We are committed to protecting your personal data in accordance with the GDPR and Portuguese law.
Contact: contact@raizesvicentinas.pt
2. Data we collect
- ·Full name and contact details (email, phone)
- ·Booking information (dates, destinations, number of passengers)
- ·Payment data (processed by secure third-party providers)
- ·Browsing data (via cookies)
3. How we use your data
- ·To process and manage your bookings
- ·To communicate about your booking
- ·To send promotional offers (only with your consent)
- ·To improve our services and our website
4. Data retention
We keep your personal data as long as necessary for the purposes described in this policy, or as required by law (generally 5 years for accounting documents).
5. Your rights
Under the GDPR, you have the right to access, rectify, erase, restrict and port your data, as well as the right to object. Contact us at contact@raizesvicentinas.pt.
6. Cookies
We use cookies essential to the operation of the site and analytics cookies to understand how our site is used. You can disable cookies in your browser settings.
7. Third parties
We do not sell your data. We may share it with trusted providers (payment processors, booking platforms) solely to deliver our services.
Contact our team at contact@raizesvicentinas.pt · reply within 30 days.